Effective Date: July 12, 2026

At the Centre Chiropratique St-Lazare, the protection of your personal information is a top priority. In accordance with Quebec's Bill 25, this policy details how we collect, use, store, and protect the information you provide to us via our website, particularly through our new patient appointment request form.

1. Personal Information Collected

When you use our online contact or triage form to schedule a first appointment, we collect the following information:

• First and last name

• Phone number

• Email address

• Your preferred appointment times

2. Use of Your Information

This data is collected in strict confidence and is used solely to:

• Process your new patient admission request.

• Communicate with you (through our secretary, Cinzia) to confirm the exact time of your consultation.

• Ensure the sound administrative management of your preliminary clinical record.

We never sell, rent, or share your personal information with third parties for commercial or advertising purposes.

3. Data Retention and Security

Your personal information sent via web form is encrypted and securely transmitted to our internal management system. It is only accessible to authorized clinic staff members (the chiropractor and administrative staff) in the performance of their duties. We implement rigorous physical, technological, and administrative security measures to prevent unauthorized access, loss, or modification of your data.

4. Personal Information Protection Officer

For any questions regarding this policy, or to exercise your right to access, rectify, or withdraw your personal information, please contact the clinic's official officer:

• Officer: Dr. Eric S. Butz, chiropractor

• Clinic: Centre Chiropratique St-Lazare

• Phone: 450-424-9288